TERMS AND CONDITIONS

Effective Date: January 27, 2015
Last modified: June 10, 2016

These terms and conditions of use are entered into by and between You and Radial Insight, LLC (“Radial Insight”). The following terms and conditions, together with any other documents expressly incorporated herein by reference (collectively “Terms and Conditions”), govern your access to and use of www.radialinsight.com, including any content, functionality, and panels offered on or through www.radialinsight.com (the “Website”). Please read these Terms and Conditions carefully. By using the Website, you are agreeing to these Terms and Conditions, our Privacy Policy, and the Radial Insight Online Survey Panel Official Rules incorporated herein by reference.
 

WARRANTIES AND DISCLAIMERS

Other than as expressly set out in these terms or additional terms, neither Radial Insight nor any entity affiliated or associated with Radial Insight makes any specific promises about the services. Radial Insight is not liable for any loss or damage caused by a distributed denial-of-service attack, viruses, or other technologically harmful material that may infect your computer equipment, computer programs, data, or other proprietary material due to your use of our site or to your downloading or any material posted on it, or on any website linked to it. Some jurisdictions provide for certain warranties, like the Implied Warranty of Merchantability, Fitness for a Particular Purpose, and Non-Infringement.

YOUR USE OF THE WEBSITE, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE IS AT YOUR OWN RISK. THE WEBSITE, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER RADIAL INSIGHT NOR ANY PERSON ASSOCIATED WITH RADIAL INSIGHT MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY OR AVAILABILITY OF THE WEBSITE. WITHOUT LIMITING THE FOREGOING, NEITHER RADIAL INSIGHT NOR ANYONE ASSOCIATED WITH RADIAL INSIGHT REPRESENTS OR WARRANTS THAT THE WEBSITE, ITS CONTENT OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE WILL BE ACCURATE, RELIABLE, ERROR-FREE OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR THAT THE WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.

To the extent permitted by law, we exclude all warranties.
 

Disclaimer of Liability

To the extent permitted by law, the total liability of Radial Insight and its suppliers and distributors for any claims under these terms, including for any implied warranties, is limited to the amount that you paid Radial Insight to use the services. Radial Insight shall not be responsible for lost profits, revenues, or data, financial losses or indirect, special, consequential, exemplary, or punitive damages that arise out of your participation in or receipt of any Radial Insight communications, websites, advertisements, programs, activities, Rewards, sweepstakes, or any other services. Radial Insight and its suppliers and distributors will not be liable in any case for any loss or damage that is not reasonably foreseeable.
 

COMMUNICATION

Any communication to be given under these Terms and Conditions shall be by email to the email address you provide upon registration with Radial Insight. You may contact Radial Insight by emailing support@radialinsight.com. Notices and any other communication under these Radial Insight Membership Terms and Conditions shall be effective and deemed delivered immediately if sent by Radial Insight email to your last known email address. Any communication or material you send to Radial Insight, except for your personal information, including but not limited to questions, comments, panel responses, and suggestions, shall be treated as non-confidential and non-proprietary. Except to the extent that it is covered by the Radial Insight Privacy Policy, any such information may be used by Radial Insight for any purpose, without notice and without liability, including reproduction and publication. By accessing the Radial Insight Panel, you expressly authorize Radial Insight to use any ideas, concepts, or techniques contained in any communication, for any purpose, without compensation.

You agree that all information you provide will be true and accurate, and will not be false or misleading. Your personal details provided to Radial Insight must be correct and current. You are responsible for maintaining the timeliness of these personal details held by Radial Insight. By submitting your application to become a member of the panel, you consent to Radial Insight holding, storing, and processing your personal data. Please refer to the Radial Insight Privacy Policy, which forms part of these Radial Insight Membership Terms and Conditions, for related privacy and data protection policies.
 

INTELLECTUAL PROPERTY

The Website and its entire contents, features and functionality (including but not limited to all information, software, text, displays, images, video and audio, and the design, selection and arrangement thereof), are owned by Radial Insight, its licensors or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws.

Radial Insight maintains ownership of any and all data provided through the Radial Insight website and services.

The term RADIAL INSIGHT and all related names, logos, product and service names, designs and slogans are trademarks of Radial Insight or its affiliates or licensors. You must not use such marks without the prior written permission of Radial Insight. All other names, logos, product and service names, designs and slogans on this Website are the trademarks of their respective owners.
 

SYSTEM ACCESS

Radial Insight changes and improves its services frequently and without notice. We may add, remove, or modify functionalities or features, or we may suspend or stop a service.
 

TERMINATION

You can stop using our services at any time by sending an email to support@radialinsight.com requesting to be unsubscribed. We will process and remove unsubscribe requests as soon as possible. If/when your membership of the panel terminates, for any reason, Radial Insight maintains ownership of any and all data provided through the Radial Insight website and services. Radial Insight may terminate your membership immediately at any time and without notice or reason. Breach of anything mentioned in these terms and conditions and/or the Radial Insight Privacy Policy and the Radial Insight Panel Official Rules may result in immediate termination. Other reasons may include misuse of your membership of the panel or your use of the panel for any purpose other than the purposes we specify.
 

JURISDICTION

These Radial Insight Membership Terms and Conditions and any claim or matter arising under or in connection with them shall be governed by the laws of the Commonwealth of Virginia, USA. The parties irrevocably agree to submit that the exclusive jurisdiction and the venue for any action brought, shall be the courts sitting in the Commonwealth of Virginia, USA.
 

ADDITIONS OR MODIFICATIONS TO THESE TERMS AND CONDITIONS

Radial Insight may modify these Terms and Conditions without notice and without liability. All changes are effective immediately when we post them. If you do not agree to the modified terms, you should discontinue your use of the Website. Radial Insight may also email you directly regarding administrative messages and other information. You may opt out of some of these communications.
 

COMPLAINTS OR QUESTIONS

If you have any questions or concerns about the Terms and Conditions, please contact us at Radial Insight, LLC, PO Box 17201 Arlington, VA 22216 or email support@radialinsight.com.